Document Templating, Creation, and Storage
Integrated Document Editing and Version Control
Legal Document Execution and Signature
License & Company Settings
A separate Yardi Systems License is required to use the Legal Manager Module with Deal Manager, please contact Yardi Systems Sales for more information.
Once a Yardi Systems License has been issued for the Legal Manager Module, Legal Manager functionality can be enabled for Deal Manager by going to Company Settings > General Settings > Settings > General and checking the Legal Manager checkbox.
Legal Manager Setup
To best use Legal Manager, there are several required and some optional settings that should be configured.
Legal Manager settings can be found under Company Settings > Deal Settings > Document Settings and also under DM Settings, both are accessible from the User Profile drop-down.
Document Settings
The Document Settings page (Company Settings > Deal Settings > Document Settings) has 8 Settings tabs, 5 of which are used by Legal Manager specifically.
Document Type Mappings
SharePoint Folder Mappings
Lease Templates
Signee Configuration
Additional Settings
Document Type Mappings
The Document Type Mappings tab (Company Settings > Deal Settings > Document Settings) is required to be configured for Legal Manager to be functional. This setting is used to define the types of Templates and Legal Documents that will be used in Legal Manager. Some examples of Legal Document Types are Addenda, Lease Document, Lease Amendment etc. Every kind of document that will be managed by Legal Manager should be defined in this setting.
To Edit or Add a new Document Type, first click the Pencil button
in the top right-hand corner. Then to Edit a Document Type simply make changes to the now editable Document Type record fields, or to Add a new Document Type click the newly shown + Add button
.
Deal Manager Document Type
This is free-form text field holds the Name of the Document TypeFile Type
File Types are used to organize uploaded Document Templates when using the Legal Document Builder
Select 1 of the 7 standard File Types used by Legal Manager for each Document TypeAttachments - Deal
NER Calculation Template
Lease Document
Lease Amendment
LOI
Attachments- Approvals
Attachments- Proposal Export
Attachment Type Mapping (New Deal)
The Attachment Type Mapping (New Deal) for a Document Type is a select drop-down that corresponds to a Voyager Lease Deal Object Type Attachment Type, which will need to have been setup in Voyager. This mapping determines where Legal Documents of a specific Document Type for a New Deal, will be stored in Voyager.
Attachment Type Mapping (Existing Deal)
The Attachment Type Mapping (Existing Deal) for a Document Type is a select drop-down that corresponds to a Voyager Commercial Lease Object Type Attachment Type, which will need to have been setup in Voyager. This mapping determines where Legal Documents of a specific Document Type for an Existing Deal, will be stored in Voyager.
Attachment Type Mapping (Property Listing)
The Attachment Type Mapping (Property Listing) for a Document Type is a select drop-down that corresponds to a Voyager Property Object Type Attachment Type, which will need to have been setup in Voyager. This mapping determines at the property level where Legal Documents will be stored in Voyager.
Order
The Order field takes a numeric value. Legal Document records on the Legal Documents Page of a Deal are shown in a specific order based on the specified Order number for the Document Type of those Legal Documents.Document Status
The Document Status is a custom label that can be used by Documents of a specific Document Type. A Document Status can applied to Documents on the Legal Documents tab of the Legal Documents page of a Deal. Examples of Document Status include Draft, In Review, Tenant Redline, Fully Executed etc. A Document Status can have specific options:Order – The order the Document Status will be displayed in the drop-down select when being applied to a Document on the Legal Documents tab of the Legal Documents Page of a Deal
Lock – A Document with a Document Status that has the Lock option checked is not editable. For example, this option can be enabled for Document Status of ‘Fully Executed’
Copy To Voyager - A Document with a Document Status that has the Copy To Voyager option checked, will be uploaded to Voyager file servers, whereas Documents with Document Statuses that don't have the Copy To Voyager option checked will remain within Deal Manager and won't be synced to Voyager. For example, this option can also be enabled for a Document Status of ‘Fully Executed’
SharePoint Folder Mappings
The SharePoint Folder Mappings tab (Company Settings > Deal Settings > Document Settings) is not Legal Manager-specific, but is used by Deal Manager in general, and required to be setup for Clients that are using Yardi Document Manager for SharePoint (YDMS). If a Client is using YDMS for Deal Manager, then Legal Manager will also use these SharePoint Folder Mappings for Legal Document storage.
YDMS is a separate service used to store files and documents using MS SharePoint file structure, and if used will manage all files for Deal Manager and Legal Manager including images and document attachments.
For Clients using YDMS, the SharePoint Folder Mappings needs to be setup. But first the Client must have defined Attachment Types in Voyager (Voyager > System Administration > System > Attachment Types). When Voyager Attachment Types are defined, folders in SharePoint will be automatically created that correspond to the Voyager Attachment Types.
Once the Voyager Attachment Types have been defined, then the appropriate Voyager Attachment Object Type needs to be mapped to the standard Deal Manager SharePoint Objects in the SharePoint Folder Mappings tab, for both Attachments and Images.
For more information about YDMS, setting up Voyager Attachment Types, and working with the SharePoint Folder Mappings Tab, please contact Deal Manager Support.
Lease Templates
The Lease Templates Tab (Company Settings > Deal Settings > Document Settings) is only available to Legal Manager Clients. It is utilized to store and manage tokenized Lease Templates, that are then used to generate specific instances of Deal Legal Documents which can be executed.
Lease Templates should be MS Word .doc files that have embedded Word Merge Tokens which will incorporate specific Deal data and information when a Legal Document is generated from the Lease Templates. Legal Documents are instances of Lease Templates applied to a specific Deal, created using the Legal Document Builder. Lease Templates are stored in Deal Manager for all Clients, even for Clients using YDMS.
Building A Lease Template
To upload a Lease Template, click the
button from the Document Settings Lease Template tab; a New Template form will be displayed. There are several required and some optional fields to be entered.
Document Type
Required
Select one of the Document Types defined in the Document Type Mappings tab (see above)
Name
Required
The value for this field defaults to the uploaded document’s file name, but can be overwritten
Description
Optional
Used internally to help search through Lease Templates for Clients that have a large number of Lease Templates
Property
Optional
Makes a Lease Template available for a specific Property in Legal Document Builder
Lease Type
Optional
Makes a Lease Template available for a specific Deal Lease Type in Legal Document Builder
Upload MS Word .doc File
Once the Lease Template has been uploaded it can be edited within Legal Manager to embed Word Merge Tokens and change content. To Edit a Lease Template, click on the Edit button
under the Action column for an Uploaded Lease Template File Record.
Clicking on the Lease Template Edit Action button opens the Uploaded Lease Template file in an integrated Document Editor which is used to edit Lease Templates for all Clients, even those using YDMS.
Clicking on the 'Library' tab on the left side of the screen in the editor will open the clauses library, which allows you to drag and drop standard Lease Clauses, Property Clauses, and Clause Groups directly into the Lease Template.
Use the Filter to search for appropriate Clauses or the drop-down select to find Clauses, drag and drop them directly into the Lease Template document.
Word Merge Tokens can be typed in manually into the Lease Template document either before the document has been uploaded as a Lease Template, or into the uploaded Lease Template document using the in-built editor.
Signature Templates
Signature Templates are special Template files created and managed under the Lease Templates tab. Signature Templates contain embedded signature Word Merge Tokens, along with any special formatting needed. The Signature Templates are then themselves included as tokens in Lease Templates to generate Signature Blocks in Legal Documents.
Signature Templates have a specific naming convention, the Signature Template Document Name must begin with the prefix “SignatureTemplate_...”, and the Document Type selected when creating the Template should be Signature Template.
To use the Signature Template as a Word Merge Token in a Lease Document, simply use the Signature Template Document Name surrounded by << >>.
Example of a Lease Template referencing a Signature Template:
Example of Signature Template:
Signee Configuration
The Signee Configuration tab (Company Settings > Deal Settings > Document Settings) is only available for Legal Manager Clients. It is used to define default, placeholder eSignature Signees for Legal Documents; the default Signees can be defined at the Company and Property level. These default Signees are used for eSignature functionality only if Signees are not eventually defined at the Deal-level. Default Signees are not required in order to use eSignature functionality and can be over-ridden at the Deal and the Document-level as needed.
Company Level
The Company Level Tab is used to define the default Signees to be included in Legal Documents generated across all Deals for a Company. The information for these default Signees will be the information incorporated into the Signature Blocks of the Legal Documents generated for all the Company’s Deals. The Company Level default Signees are over-ridden by the default Property Level Signees, and ultimately by the Signees defined on the Deal itself. If there are no other Signees defined at the Property Level or at the Deal level, then the Company Level Signees will be incorporated into the Signature Blocks of the Legal Documents generated for a Deal.
Property Level
The Property Level Tab is used to define the default Signees to be included in Legal Documents generated across all Deals for a specific Property. The information for these default Signees will be the information incorporated into the Signature Blocks of the Legal Documents generated for all the Property Deals. The Property Level default Signees are over-ridden by the Signees defined on the Deal itself. If there are no other Signees defined at the Deal level, then the Property Level Signees will be incorporated into the Signature Blocks of the Legal Documents generated for a Deal.
Deal Level
Signees for a specific Deal are defined on the Legal Documents Signee Tab of a Deal record (Deal > Legal Documents > Default Signee). See Creating & Managing a Legal Document section of this guide for more information. Signees defined for a Deal record are the eSignature Signees that will be included in the Signature Blocks of that Deal’s generated Legal Documents and will override any Company Level or Property Level Signees setup in Document Settings.
Signee Record
To Create a Default Signee from either the Company Level or Property Level tab, click the corresponding Add Company/Property Level Signee button
to display the Add Signee form. The Add Signee forms will be nearly the same for a Company Level and Property Level Signee, with the Property Level form having an additional Property field (required).
Company Level Add Signee Form:
Property Level Add Signee Form:
Add as Unassigned Signee checkbox
Adds a generic placeholder Signature Block for a particular Signee Type, to the generated Legal Document
Hides the User, Contact, First Name, Last Name, Email, Title, and Company fields
Used primarily with external Signee Types such as Tenant etc.
Signee Type
4 standard options
Landlord
Internal Company User, usually configured as a default Signee
Tenant
Not usually used as a default Signee since can vary by Property and Deal
Guarantor
Not usually used as a default Signee since can vary by Property and Deal
Witness
Not usually used as a default Signee since can vary by Property and Deal
Broker
Not usually used as a default Signee since can vary by Property and Deal
Reviewer
No signature necessary from this type, meant only to receive the document to review and confirm
Copy
Min Rent
Specific Signee will only be included in Legal Document if the Total Rent of the Deal is greater than the Min Rent value
Max Rent
Specific Signee will only be included in Legal Document if the Total Rent of the Deal is less than the Max Rent value
Min Sqft
Specific Signee will only be included in Legal Document if the SQFT of the Deal is greater than the Min Sqft value
Max Sqft
Specific Signee will only be included in Legal Document if the SQFT of the Deal is less than the Max Sqft value
Allow Signee Transfer checkbox
Typically used with the Tenant Signee Type or other external Signees when it's not certain who will be the actual person that will sign the Legal Document
Allows the defined Signee to forward the email prompting them to sign the Legal Document, to another person who will be the actual Signee; the email forwarding/Signee Transfer can only happen one time
Additional Settings
The Additional Settings tab (Company Settings > Deal Settings > Document Settings) has several settings that are used by Legal Manager, which can be set but are not required. Settings include:
Document Naming Convention
Defines the default Legal Document file name format when a Lease Template is selected to be generated into a Legal Document
Can support Word Merge Tokens
Preset Default Naming Convention: Property Name-Deal Unit-Tenant Name-Template Name
SharePoint Document Editor Option
Available only for Clients that use YDMS
Sets the default editor to use when opening and editing generated Legal Documents
MS Word Desktop App
Use the local desktop version of MS Word application
In-Built Editor
Use the online, built-in Legal Manager editor
SharePoint Online Editor
Use the online, generic SharePoint document editor
Show Legal Document on Deal Attachment
Legal Document will get added to the Deal>Attachments tab twice. The first time is when the document gets generated, the second attachment for the fully signed document
Show Legal Document on Property Attachments same as above
Legal Document will get added to the Property>Attachments tab twice for the property that the deal is added for. The first time is when the document gets generated, the second attachment for the fully signed document
Prepare Document Certificate as separate file
Certificate telling when each person has signed the document will be generated separately from the fully signed document
Retain file name on Upload
Flagging this will retain the original document name that we are uploading a new version for, else a new name for the document will be generated.
Retain original document formatting
When flagged, clauses retain format from the document they were copied from for Word documents.
Legal Document Watchers - set up users or teams
Assign a user or a team to receive an email that all signatures have been completed for a legal document.
Auto-Attach Proposal Comparisons
Attaches Proposal Comparison to the proposal record in Voyager
Must click Export to PDF or Export to Excel within the Deal screen on the proposal comparison screen for the file to automatically attach in Voyager
Proposal Export Attachment Type
Specifies which document type folder to map the Proposal Comparison to within the attachments section of the proposal record in Voyager
Allow Users To Send Signature Request Manually
This allows users to manually send a request for signature between signees, else Legal Manager will send out the requests automatically
DM Settings
Legal Manager uses two settings found in DM Settings, accessible from the User Profile drop-down, to manage Clauses: the Clause Library and Clause Groups.
Clauses
The Clause Library, found under the Clauses menu item of DM Settings. This is the master Clause Library which contains an organized list of all Clauses, and their content, a Client would like to use in Deals and Legal Documents.
The Clause Library is synced with Voyager (Voyager > Commercial Module > Setup > Commercial Setup > System Configuration > Lease Clauses), where it can also be managed. Any changes made to the Clause Library in Voyager are reflected in the Legal Manager Clause Library and vice versa.
Clauses from the Clause Library can be made available to Legal Documents on a Deal record from multiple pages:
Deal Record > Legal Documents > Clauses
Only available to Clients with Legal Manager
Clauses included here, are available by default to all Deal Proposals
Usually used by larger Clients where multiple people in different departments with specific responsibilities create various parts of the Deal with approval steps etc.
Deal Record > Deal Proposals > Proposal Record > Clauses
Available to all Clients, even those that don't have Legal Manager
Usually used by smaller Clients where the same person is keying in all Deal data including Clauses at the same time
Once attached to a Deal, a Clause becomes a unique instance specific to that Deal and its content can be changed without affecting the master Clause in the Clause Library. Clauses added to Deals are available to be included in generated Legal Documents for that Deal, via Word Merge Tokens.
Clause Groups
Clause Groups, found under the Clauses menu item of DM Settings, are a way to organize Clauses into named groupings, and are made available to Legal Documents of a Deal through the Legal Documents tab of a Deal, or the Deal Proposal record. Clause Groups are synced with Voyager.
Clause Groups are a way to standardize collections of Clauses. These standard collections of Clauses can all be easily added to a Deal at once by selecting the Clause Group, instead of having to individually select unique Clauses.
Property Clauses
Property Clauses are a way to organize clauses by property. After the clause has been created and saved to Deal Manager, you can select which property it pertains to within the Property Clauses tab and click + Add Clause to add that clause to a particular property. Once a proposal is saved, you can select this property clause by clicking + Add Property Clause within the Clauses tab of the proposal.
Creating & Managing a Legal Document
Legal Document creation and editing, along with the entire eSignature process for a Deal, are managed under the Legal Documents menu on a Deal record. The Legal Documents menu is only available to Clients that have licensed the Legal Manager module.
The Legal Documents menu item has several standard tabs:
Legal Documents
Default Signee
Signature History
Clauses
Options
Other tabs are displayed that correspond to Custom Tables used to store custom Deal data that can be integrated into Legal Documents. Additionally, custom data stored in Deal Proposal Custom Fields can also be incorporated into Legal Documents.
Legal Documents
Legal Documents are unique instances of one or multiple Lease Templates, which are specific to a Deal and incorporate data from that particular Deal, including Deal terms, clauses, options, signees, etc.
Legal Documents are created, edited, and managed under the Legal Documents tab from a Deal’s Legal Documents menu. In the Legal Documents tab, Legal Document records are organized into 3 sections depending on their eSignature Status:
In Process Documents
Signatures in Progress
Signatures Completed
New Legal Documents are created from this tab, and the entire eSignature process is coordinated from here.
Legal Document Builder - Create a New Legal Document
Legal Documents are created using the Legal Document Builder, which is accessed by clicking on the Generate or Upload buttons
Near the top of the Legal Documents tab (Deal > Legal Documents menu > Legal Documents tab).
Generate
Displays a list of available Lease Templates that can be filtered and selected to Generate a Legal Document record
Upload
Users can upload documents in this section.
Upload a document to be reviewed.
Upload a redlined version received from the tenant to compare with the document sent out.
Upload an edited version.
Generate A Legal Document
The Generate tab of the Legal Document Builder has 4 parts:
Filter Checkboxes
Property, Lease Type, Match Both
These checkboxes filter the displayed Lease Templates, Addenda/Exhibits, and Other categories of Lease Templates, based on if the Lease Template, when it was uploaded, was tied to the current Deal’s Property or the Deal’s Lease Type, or both
Lease Template
This section displays all the Lease Templates that have a Document Type Mapping File Type of “Lease Document”
Addenda/Exhibits
This section displays all the Lease Templates that have a Document Type Mapping File Type of “Lease Amendment”
Other
Miscellaneous documents
Lease Templates are routed to the appropriate Section using the Lease Template's assigned Deal Manager Document Type, when the Lease Template was uploaded. The Deal Manager Document Type itself is mapped to a standard File Type, in Document Type Mappings, and it’s that standard File Type that is used to route the Lease Template to be displayed under one of the three Generate Sections.
Within each Generate Section, the displayed Lease Templates can be filtered by the Lease Template Name or Description.
When a Lease Template is Selected (checking the Select checkbox), the Document Name field is displayed and prefilled with a default value, this will be the file name of the generated Legal Document. The default Document Name naming convention used for the Document Name is defined in Document Settings > Additional Settings : Document Naming Convention.
By default, when Lease Templates are selected to generate a Legal Document, there will be individual Legal Document files created, one for each Lease Template selected. However, if the Consolidate checkbox
is selected, a single Legal Document file will be generated that combines all of the Lease Templates Selected across all the Generate Sections. Currently, you can only consolidate Lease Templates if one Template is selected from each Section; you cannot consolidate Lease Templates only within one Section.
When the Consolidate checkbox is selected, a new Preview Document Order
button will also be displayed. Clicking that button will show a dialog box that displays the default order of the Lease Templates to be combined into the single Legal Document file. You can drag and drop each Lease Template record to specify a new order.
When 1) the desired Lease Templates have been selected, 2) the Document Names reviewed, and 3) the Consolidation preference (along with the Document Order) has been determined, then the Legal Document(s) can be created from the Lease Templates by clicking the Generate button
. Generating a Legal Document from the selected Lease Templates involves creating a unique instance of the Lease Templates as a stand-alone document tied to the Deal, which integrates real Deal data and information into the Word Merge Tokens of the Lease Template, including any Clauses that have been added to the Deal record through the corresponding Clause-specific Word Merge Tokens. Once generated, the Legal Document is displayed under the In-Process Documents section of the Legal Documents tab.
In Process Documents - Editing Legal Documents
Legal Document records under the In Process Documents section of the Legal Documents tab have not had the eSignature Process started. When a Legal Document record is first created, it is added to this Section, where it can be reviewed, edited, and finalized as needed, before being added to a Signature Envelope and sent to the appropriate parties for eSignature.
A Legal Document record under the In Process Documents Section has five parts:
Document Details
Document Name Link
Click on the Document Name link to view the Legal Document in the built-in Document Viewer
Change Document Name or Document Status
View the Lease Templates used to generate the Legal Document
Not displayed if there are multiple Versions of Legal Document
Lease Document (Type)
The Document Type of the Lease Template used to generate the Legal Document
Initial Draft
Version 2
If more than one Version, click on expand link to show Legal Document Version History
See Versions section below
SharePoint Version – Current
Only displayed for YDMS Clients, in place of the generic Version label
If more than one Version, click on expand link to show Legal Document SharePoint Version History
Uploaded Legal Documents are pushed, stored, and tracked in the Client’s SharePoint
See Versions section below
Created/Modified By
Shows which User last updated the Legal Document
Last Activity
Shows latest Activity record for the Legal Document
Add/View Activity link
Display a list of Activities for that specific Legal Document
Review previous Activities specific to that Legal Document
Add a New Note into the Deal Activity Feed for the specific Legal Document; categorized as 'Documents' in the general Deal Activity Feed
eSign Status
Select for eSignature link
Select the Legal Document (one or multiple) to include in Signature Envelope, see eSignature Process section for more information
Remove from eSignature list link
If Legal Document has been added to Signature Envelope, clicking this link will remove it from the eSignature Envelope
Action
Download latest Version of Legal Document as a local copy in MS Word .doc format
Upload a new Version of the Legal Document
Uploads can only be MS Word .doc file formats
Will be added to Legal Document Versions table
Can add a Document Status, Name, and Description to the new Version
Edit the Legal Document
Will open the built-in SyncFusion Rich Text Editor to make changes to the current Version or save a copy as a new Version
For YDMS Users, the Document editor that is opened will correspond to the SharePoint Document Editor Option setting under Company Settings > Deal Settings > Document Settings > Additional Settings. The options include:
Built-in SyncFusion Rich Text Editor
Local MicroSoft Word Desktop App
SharePoint Online Editor
See Editors section below for more details
Delete this Legal Document record and all of its Versions
Versions
If more than one version of a Legal Document has been uploaded, a Version expand link
will be displayed next to a Version label (for YDMS users the label will be SharePoint Version instead).
Clicking on the expand link will display the Legal Document Version history table, with each version of the document record delineated. You can select a checkbox next to two documents and then click on the Compare column link to open a built-in Document Viewer that shows a redline version of the Legal Documents with the changes from one of the selected document versions compared to the other document versions.
Clicking on the Document Name will open that version of the Legal Document in the built-in Document Viewer. You can also Add/View records directly to the Deal Manager Activity Feed by clicking on the Add/View Activity links. Other available functionality from the Version history table include:
Download a local copy of a Legal Document version in MS Word .doc format
View the Lease Templates used to generate the Legal Document
Displayed only for Version 1 of the Legal Document
YDMS users will see a similar Legal Document Version table, that functions in the same way to display a redline comparison between versions of Legal Documents but doesn’t include the ability to add Activity Feed records or view the Lease Template used to generate a Legal Document.
YDMS users can also see the Version history of the Legal Document by directly accessing the Legal Document file in their SharePoint folder and selecting Version history option from the SharePoint File Options (three dots).
EDitors
By default when the Edit button
for a Legal Document is pressed, the file is opened in an integrated online document editor called the SyncFusion Rich Text Editor. SyncFusion Rich Text Editor is a full-featured document editor that can change and format the content of a Legal Document. The SyncFusion Rich Text Editor has a custom, integrated Word Merge Token and Clauses Manager under the Options tab, which allows you to quickly search through all available Word Merge Tokens and drag and drop them directly into the Legal Document. Any available standard Lease and Property Clauses for the Deal that the Legal Document is connected to, will also be available to be inserted into the Legal Document.
If a Client is using YDMS, the Legal Document file is stored in the Client’s SharePoint and can be edited using either 1) the Deal Manager-integrated SyncFusion Rich Text Editor, 2) the built-in SharePoint online editor or 3) a local desktop version of the MS Word application. The editor that will be used by default can be set using the SharePoint Document Editor Option under Company Settings > Deal Settings > Document Settings > Additional Settings. If MS Word is selected, the Legal Document stored in SharePoint is opened using a User’s local desktop MS Word application, and changes made to the Legal Document are automatically saved to SharePoint. All changes and versions of the Legal Document are tracked and stored in SharePoint and the versions are available through SharePoint’s Version link. A limitation of using MS Word or the SharePoint online editor is that you can't drag and drop Word Merge Tokens and Clauses in a Legal Document, since neither the MS Word or SharePoint editor have an integrated Word Merge Token and Clauses Manager tool, like SyncFusion Rich Text Editor has.
Signatures In Progress
The Signatures In Progress section shows Legal Documents that have been finalized and are being prepared, or have been sent out, for signature. This includes Legal Documents that were previously In Process and have had the Select For eSignature link clicked (under the eSign Status column) and the Initiate eSignature Request process started, which creates the eSignature Envelope. See eSignature Process further down below for more details.
A Legal Document record under the Signatures In Progress Documents Section has six parts:
Document Details
See Document Details under the In Process Documents section for information.
Created/Modified By
See Created/Modified under the In Process Documents section for information.
Last Activity
See Last Activity under the In Process Documents for information.
eSign Envelope
Unique GUIDfor eSignature Envelope
Signing Order
eSign Status
eSign Config Inprocess link
Opens the eSignature Envelope to review Signees and Token Placement and Request eSignatures.
See eSignature Process below for more details.
#/# Signed link
Displayed once Request eSignature button in eSignature Envelope has been pressed.
Clicking the link shows the eSign Status table of Pending Signees and their eSignature Status.
See eSignature Process below for more details.
Action
Signatures Complete
The Signatures Complete section shows Legal Documents where all Signees have eSigned the Legal Documents in the Signature Envelope, and the Legal Documents have been legally executed.
A Legal Document record under the Signatures In Progress Documents Section has six parts:
Document Details
See Document Details under In Process Documents for details
Created/Modified By
See Created/Modified By under In Process Documents for details.
Last Activity
See Last Activity under In Process Documents for details
eSign Envelope
See eSign Envelope under Signatures In Progress for details
eSign Status
eSign Completed link
Opens eSign Completion Status window that provides the option to Send eSigned Envelop to Signees, this will email the complete eSigned Legal Document, along with Completion Certificate and the documentation of Signer Events
See eSignature Process below for more details
Action
Signee
The Legal Documents Signee tab shows the selected signees for the Legal Documents of a specific Deal. When generating a Legal Document for a Deal, if default Signees have been defined in Signee Configuration (Company Settings > Deal Settings > Document Settings > Signee Configuration), those default Signee records will be automatically added to the Legal Documents > Signee tab.
The default Signee records added will depend on the Deal Area or Total Rent criteria that was defined for a default Signee in Signee Configuration (see Signee Configuration: Signee Record documentation above) and how that criteria matches the area or total rent of the Deal for which the Legal Documents have been generated.
Any default Signees automatically added to the Legal Documents > Signee tab can be edited
or deleted
for that specific Deal’s Legal Documents; changes to this Signee record won’t affect the general default Signee record created in Signee Configuration. Additional Signees can be added as needed by clicking on the
button.
If an Unassigned Signee record has been added, you would need to edit the Signee record to add the Name and contact information of the actual person that will be signing the Legal Documents for a Deal.
Adding or Editing a Signee record will open the Signee record window.
User Record lookup
Find an existing Deal Manager Company User and add as a Signee.
Contact Record lookup
Find an existing Deal Manager Deal Contact and add as a Signee.
Add as Unassigned Signee
See Signee Configuration: Signee Record documentation above.
Signee Type
See Signee Configuration: Signee Record documentation above.
Order
The order in which this Signee will be prompted to eSign the Legal Document
See the eSignature Process section below.
See Signee Configuration
Allow Signee Transfer
See Signee Configuration: Signee Record documentation above
Clauses
The Clauses tab of the Legal Documents page is used to manage Deal-specific Clauses available for integration into a Deal’s Legal Documents.
Clauses are added by clicking on the
button or the
button.
+ Add Clause: will add individual Clauses or Clause Groups (an organized series of Clauses) from the master Clause Library which is stored in the CommClauseLib Voyager table.
+ Add Property Clause: will add Clauses that are specific for a Property record. Property Clauses are separate and not part of the master Clause Library, they are stored in the CommObjectClause Voyager data table.
Property Clauses are defined in Property record > Clauses and are automatically available to every generated Legal Document for a specific Property.
Clause records are edited by clicking on the
Action button. This allows you to edit the specific instance of the Clause that is attached to the Deal and does not affect the Master Clause in the Clause Library.
Clauses added to this tab are available to be pulled into the clause-specific Word Merge tokens of the generated Legal Documents for a specific Deal. Clauses can also be added directly into a Legal Document when editing a Legal Document using the SyncFusion Rich Text Editor through the built-in Clause Manager, see the Legal Documents : Editors section of this guide for more information. If a Property Clause Word Merge Token is referenced in a Lease Template or a Clause used by a Deal, it’s not required to have the Property Clause specifically added to the Clauses section of the Legal Documents; the Property Clause will be automatically pulled into the generated Legal Document through the Word Merge Token.
Options
The Options tab displays Deal Options, which are available to be incorporated into the Legal Documents of a Deal, using Option-specific Word Merge Tokens. New Options to be incorporated into Legal Documents can be manually created by clicking on the
button.
Custom Tables
Any available Custom Tables for a Deal are displayed as additional tabs on the Legal Documents page after the standard tabs (Legal Documents, Signee, Clauses, and Options). Custom Tables store custom data for each Deal that can be integrated into Legal Documents through Custom Table Word Merge Tokens (these tokens begin with the prefix “<
These can be set up in DM Settings -> Custom Tables
Deal Proposal Custom Fields
Data from the Custom Fields on a Deal’s Proposals is available to be integrated into generated Legal Documents for that Deal. This functionality is tied to specific Custom Table Word Merge Tokens which begin with the “<>
The custom fields can be set up in Company Settings -> User Defined fields.
Configuration
Document Settings
Various Document Settings can be configured in Company Settings > Deal Settings > Additional Settings.
Document Naming Convention
When generated, documents will follow the assigned naming convention. Tokens can be used to populate Deal data into the Document Naming Convention.
Show Legal Document on Deal Attachment
When enabled, Legal Documents will show on a deal as an attachment.
Prepare Document Certificate as Separate File
Document Certificate will be created as a separate document on the deal after all eSignatures have been completed.
Retain File Name on Upload
When uploading a new version of a document to a deal, the name of the originally uploaded file will remain in the Document Name field on the document upload screen. Please note, this name can be changed but this setting will autofill the field with the name of the originally uploaded file.
Retain Original Document Formatting
All document formatting will remain for any token that is used in the Legal Document. For example, any tokens with bold font will pull data into the document with bold font.
SharePoint Document Editor Option
Syncfusion Rich Text Editor
Sharepoint Online Editor
MS Word Desktop App
Legal Document Watchers
Watchers can be set for Legal Documents to be notified when all digital signatures have been completed.
Watchers are able to be set up as individual users or as teams.
Teams can be configured under Company Settings > User Admin > Teams.
Proposal Export Attachment Type
Proposal Export on Deal will attach the proposal comparison to the deal with the set document type. Selection can be made from a dropdown menu listing available document types listed under “Document Type Mappings”. Please note that this setting works when “Auto Attach Proposal” is set under Company Settings > Deal Settings > General Settings > Settings.
Allow Users To Send Signature Request Manually
When flagged, users must manually request the next signature from eSign Status and the signature will not be requested automatically when the previous signature is completed.
Signee Configuration
Company Settings > Deal Settings > Document Settings > Signee Configuration.
Signees can be configured at the Company and Property levels using User data or Contact information to autofill the Signee fields.
Send eSign Envelope on Completion:
Company Settings > Deal Settings > General Settings > Settings > Send eSign Envelope On Completion.
If this setting is flagged, the signed document will be sent to all signees when all signatures have been received.
eSignature Process
Once the document/(s) are ready to be signed, select one or multiple documents that need to be sent out for electronic signature by clicking the ‘Select for Signature’ button next to the document.
Then, click ‘Initiate Signature Request’ which opens the signature envelope.
Legal Document Signature Envelope
The signature envelope contains the documents that were selected for “Initiate eSignature Request”. The Signature Envelope is where signees can be added by choosing from Users or Contacts in the system.
Signee Details
Signee List
If signees were configured prior to the creation of the envelope they would appear in the signee list as shown below where you can choose the correct signing order as well as edit the signee details as needed.
If a signee is to be added to the signature envelope, signees can be added on the Signee Details tab by User, Contact or by selecting “Add Signee” and configuring the signee within the Signee List.
Order
To change the signing order, simply click on the row and it will bring up the ‘Move’ tooltip which allows you to drag and drop the row to switch the order as shown below.
Allow Signee Transfer
The ‘Allow Signee Transfer’ flag is used when the added signee is not the final signee.
When ‘Allow Signee Transfer’ is set, the user will receive a eSignature Request email. When the user clicks “Sign Document” on the email, the user will be provided two options: Sign Document or Transfer Signee. If the signee decides to transfer their signature request to a new signee, the original signee can forward it to the final signee by keying in their full name and email address, as shown below.
Document Details
The ‘Document Details’ tab allows the user to configure document visibility if multiple documents are added to the signature envelope. By default, all signees listed will have access to all the documents in the envelope. To revoke access to one or more users, click the Edit button next to the document as shown below.
Once the signee configuration is complete, click Next to open the documents and place the signature tokens.
eSignature Token Placement
Each signee will be listed on the top left with a color code to place signature tokens easily. Signature tokens are color coded by signee (below).
Page thumbnails can be used when placing eSignature tokens. Page thumbnails can prevent having to scroll through a document to get to the signature page. To see the page thumbnails and navigate directly to the page you wish to view, please use the
button on the eSignature Token Placement page (below).
Once the tokens have been placed for each signee, click ‘Request eSignature’ to send out the document for signing.
Once the eSignature has been requested, the first signee in the Signee List will receive an eSignature Request email with a link to the document for them to sign, as seen below.
Once the eSignature Configuration has been started, the document will move from “In Process Documents” to “Signatures In Process”. As the signees complete their eSignatures, the eSign Status column will update for that document.
eSign Status
Users can keep track of the status of signatures for the document using the “eSign Status” column under Signatures in Progress.
Send Reminder
When checking the eSign Status of a document, users can send a reminder to signees whom they have not received a response from.
If the setting “Allow Users To Send Signature Request Manually” is flagged, users must send the signature request manually. This setting prevents the signature request from being sent upon the completion of the previous signature.
Signature History
Users can track the progress of eSignatures on a document using the Signature History tab. As signatures are obtained, the Signature History tab is updated.
Signatures Completed
Once all signatures have been completed, the document will move to the “Signatures Completed” tab. The fully signed document will have the signature certificate and disclosure attached at the bottom of the downloaded Fully Signed Document. To download the fully signed document, select the
button under “Action”.
If the certificate and disclosure should be separate from the fully signed document, please flag “Prepare Document Certificate as separate file” under Company Settings > Deal Settings > Document Settings > Additional Settings.
Send eSigned Envelope To All Signees
Once eSign is completed, the fully signed document can be sent to all signees from the eSign Status by clicking “eSign Completed” then selecting “Send eSigned Envelope To All Signee”. If you would like to send the fully signed document to specific signees, use the
action button.
Voiding documents
While a document is still showing under “Signatures in Progress”, the signature requests can be voided by using the “Void Signature Request” button. After you void the document, an email goes out to the signees that the document is voided.
Lease Documents dashboard
The Lease Documents dashboard can be found under Pipeline > Lease Documents. This dashboard can search through Lease Documents by Tenant Name, Document Name, Property and other search criteria.
Keep track of your documents with the following tiles on the Lease Documents dashboard:
Documents by Signature Status
Documents by Type
Documents by Status


























































































