Passwordless login is a security measure that eliminates traditional passwords and requires users to authenticate their identity before accessing their account. Users can authenticate their identity using the following methods:

Passwordless login enhances the security and user experience of our platform. This approach increases protection against threats like phishing and credential theft and significantly reduces the risk of unauthorized account access. It also streamlines the user experience by reducing password-related support requests, minimizing frustration for users, and improving operational efficiency for organizations.

As of the upcoming release YDM_26.1 on March 3rd, 2026, we strongly recommend creating a YardiOne account for all users that need access to Deal Manager.

This is in alignment with Yardi’s company security policy. These updates are designed to further safeguard your information while ensuring the reliability and performance you expect from Yardi Systems Inc.

Users can also authenticate their identity using the following methods:

Users previously accessed Deal Manager by entering their email address and password on the login screen. They will continue to use the same email address for this workflow.

1. On the Deal Manager login screen, the user enters their email address and clicks Next. The Sign In screen appears, instructing the user to check their email for a secure login link or the user can choose to be sent a verification code instead.

2. The user is instructed to click the Sign in to CommercialCafe button from the email or copy and paste the provided link into their browser:

Note: The secure login link expires in 15 minutes. After 15 minutes the user can click “back to login” to navigate back to the Login screen to send a new secure login link email.

3. Optional: Two-Factor Authentication can be enabled by users under “My Profile” to be used in conjunction with a mobile number that the user will need to add on the user screen or within their user profile. When turned on, and only when the user logs in with Secure Links, this will be the second mode of authentication. A secure link will be sent to their email then the user will be prompted for a 6 digit code sent to their mobile number. This 6 digit code expires in 10 minutes.

1. On the Deal Manager Sign in screen, the user clicks the Click here link to send a one-time verification code to their phone number or email address.

Note: SMS verification is only available if the user has configured and verified their phone number under My Profile in Deal Manager.

2. The user enters the verification code received via SMS or email.

a. SMS verification code:

b. Email verification code:

Note: The secure login link expires in 10 minutes. After 10 minutes the user can click “back to login” to navigate back to the Login screen to send a new secure login link email.

1. If the user’s email address is associated with a Google account, click Google.

2. The user will be prompted to select or log into their Google account:

1. If the user’s email is associated with a Microsoft account, click Microsoft.

2. The user will be prompted to sign into their Microsoft account to then send a code to their email address:

1. If the user’s email address is associated with an Apple account, click Apple.

2. The user will enter their email address or phone number.

3. The user will be prompted to create an account for Deal Manager using their Apple Account. To verify the user email and Apple account match, the user must select “Share My Email”.

To set up External Users, the following same options still apply:

The following screenshots outline the process for External Users logging into Deal Manager via YardiOne. This process is the same for the desktop and mobile applications.

1. Users are prompted to sign in with their username and password:

2. Users are prompted to verify their login using a verification code sent to their email address. Users can choose “Remember this device for 7 days” to bypass the verification code for 7 days.

We strongly recommend adding all users, including external users, to your company’s YardiOne instance to access Deal Manager.

Additionally, users can log in with the following passwordless login methods: secure link, verification code, Google authentication, Microsoft authentication, Apple Authentication.

No, Deal Manager users provisioned for CommercialCafe Apps in YardiOne will not be given access to Voyager.

Yes, YardiOne can be used with third party single sign-on platforms such as Okta. Okta and other SSO platforms can be used together to provide user access to Deal Manager.

There will be no change to the user experience when redirected to Deal Manager from the email when clicking on 'Go to Comment' or 'Go to Deal'.

First, invite External Users to Deal Manager, then provision the user for CommercialCafe Apps in YardiOne. Users can then be invited via email by generating a YardiOne link.

Creating Groups in YardiOne and applying a template to all users in the Group allows for quicker user provisioning. A template applied to a group will provision all users within the group with the same configuration for items such as Role and the “Access to All Properties” flag.