Overview
The Email Logs report provides a detailed record of emails sent from the system. You can filter by subject, recipient, date range, and more to review communication history and troubleshoot issues.
Key benefits / use cases
Track email activity across your portfolio.
Filter by subject, recipient, or date range for targeted searches.
Identify failed emails and review failure messages.
Export logs for compliance or auditing purposes.
How to use the Email Logs report
Apply filters
You can filter the report by:
Subject
Sent to
Date range
More filters include:
User
Status
Failure message
Body text like
Sent to CC
Email type
Report details
The report displays:
Subject
Sent to
Sent to CC
Date sent
Status
Failure message
Export options
You can export the report in multiple formats:
Excel
CSV
PDF
Steps to export
Apply the desired filters to customize your report.
Click the black box icon on the right side of the screen.
Select or deselect columns to include in your export.
Choose your preferred export format (Excel, CSV, or PDF).
Tip: Use column selection to create a clean, relevant report before exporting.
FAQs
Can I filter by email status or failure message?
Yes. Under More filters, you can filter by Status, Failure message, and other attributes.
What data does the Email Logs report include?
It includes subject, recipients (To and CC), date sent, status, and failure message.
Can I export the report?
Yes. You can export the report in Excel, CSV, or PDF formats.